Covid-19 update & Brexit changes

Service update & Brexit changes for EU customers

14th January 2021

Following the update from the Scottish Government regarding COVID-19 restrictions we have taken the decision to close our office to the public whilst Glasgow remains in lockdown. Whilst there will be no collection or drop off appointments during this period our courier services and indeed auctions will continue as normal online subject to the usual deadlines.

We are offering free contactless pick ups for bottles to be entered into the auction for over 10 bottles or collectively worth a minimum of £1000 across Scotland contact us to find out more and check availability.

Shipping may be subject to delays due to international restrictions and some countries are not as of yet accepting shipments. We are monitoring this daily and we are working hard to get orders to you as quickly as possible. We continue to offer our storage service for all customers - find out more.

US customers please note while shipping has recommenced this is at a very limited capacity. As a result of this there may be additional carriage fees applied by the courier to your shipment. We have no control over these additional charges as they are levied by the courier. If you have bottles stored here with us please contact us to discuss your options.

We have updated our auction calendar, view all upcoming submission deadlines and live dates here.

BREXIT - UPDATE FOR EU CUSTOMERS

The EU and UK Trade and Cooperation Agreement was signed on 30 December 2020. Whist there are some changes for our EU customers there are no additional changes for customers based in the UK or the rest of the world.

For EU customers there will now be zero VAT charge on our services such as buyers premium and shipping with the exception of our UK based long term storage. VAT/Fees will be charged on the goods by local customs within the destination country at the corresponding rate. You will be contacted by the courier or your local customs to pay the VAT/fees applied on your goods prior to receiving your shipment. Please check your local applicable VAT/Fees rate prior to placing bids.

Please check out our terms and conditions fully prior to participating in our auctions. We cannot accept liability for bottles returned to us in the event local VAT/Fees are not paid.

EU customers can continue to send bottles to us for submission into auction. As a result of the trade agreement no tariffs or duties will be charged on bottles coming into the UK. Where UK VAT fees are applied we will pay these on your behalf to allow the bottles to enter the UK. This will not be deducted from your auction winnings making selling with us the same as pre-brexit.

There may be additional courier charges as a result of Brexit disruption for shipments to the EU, this is out-with our control. Where these apply our logistics team will advise on your shipping quote prior to payment.

There may be some continued disruption at borders and we strongly recommend utilising our long term storage facility for bottles in the short term. Find out more about long term storage here. Due to import regulations we cannot currently ship to Sweden, if you have an outstanding order here with us please contact us to discuss your options.

If you still have an outstanding order from December 2020 that has not yet shipped please contact us to discuss your options.

 

Best wishes from all at Team SWA.

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