Current Updates

PAYMENT UPDATE

Due to increasing levels of fraud we are no longer able to accept JCB cards as a method of payment. We will also no longer make payments using Paypal, we are happy to offer alternative payment methods please contact us if you are unsure of the options available.

US customers

We have been experiencing some delays with US customs over the last week and this looks like it will last for the next couple of weeks. We are monitoring this and shipments are moving slowly through. This is outwith our control and we ask for your patience as we wait for the tracking information for you. We will update you as soon as have the relevant information for your shipment.

Singapore - GST

Singapore based customers please note GST of 9% will now apply to buyers premium for non-gst registered customers, No VAT applies on the hammer price of your bottles and local customs tax and fees continue to be payable upon import based on your commercial invoice. Please ensure you update your tax information from within your My SWA account.

UK SHIPPING - REMOTE AREA CHARGES

Where couriers charge a ‘remote area’ surcharge within the UK this will be incorporated into your shipping quote. Postcodes starting AB, CA, HS, IM, IV, KA, KW, LA, PA, PH, TR and ZE may incur the remote area charge and auto-checkout will no longer be available for some postcodes within these areas. If you live in an affected postcode a custom quote will be created for you manually and we strongly encourage shipments of 5 bottles or more for more economical shipping.

EU Shipping

We have updated our pricing structure for clarity for our EU customers - find our more here. If you have any questions about shipping to your destination please contact logistics@scotchwhiskyauctions.com.

US SHIPPING

We've updated our shipping rates for our US customers. Each custom quote will be calculated using volumetric weight, this means that your delivery charges are calculated according to the box size as well as actual weight. Find out more here.

FUEL CHARGES

Please note that in response to increasing fuel costs couriers may charge additional fees for European and world-wide shipments, where this is this case this will be advised on your custom quote for your shipment.

Important information

Due to import regulations we cannot currently ship to Sweden, Italy, Poland, Croatia, Latvia, Slovakia, Lithuania, Hungary, Spain and Estonia. There also continues to be potential difficulties shipping to a handful of countries within Europe so please check your local customs regulations and rules on alcohol imports prior to bidding. If you have an outstanding order here with us please contact us to discuss your options.

CURRENT ISSUES

France

Customers in France will be subject to a brokerage fee from UPS of $100 Euros per shipment regardless of the value of the shipment. This is on top of the other customs duties and taxes as decided by French customs. Please contact your local customs office if you wish to know more details of the customs charges.

We will continue to update this page as more information becomes available please check back often for updates.

Best wishes from all at Team SWA.