Service update & Brexit changes
30th April 2021
Following the update from the Scottish Government regarding COVID-19 restrictions we have resumed appointments at our Glasgow office for both collections and drop offs. Our online appointment booking system may be not be accessible while we carry out an upgrade on our site from 14th - 17th April. If you require an appointment before this time please call us on 0141 243 2585 or email us a message.
We are offering free contactless pick ups for bottles to be entered into the auction for over 10 bottles or collectively worth a minimum of £1000 across mainland UK. Find out more and check availability.
Shipping may be subject to delays due to international restrictions and some countries are not as of yet accepting shipments.We strongly recommend utilising our long term storage facility for bottles in the short term. Find out more about long term storage here. We are monitoring this daily and we are working hard to get orders to you as quickly as possible.
US customers please note while shipping has recommenced this is at a very limited capacity. As a result of this there may be additional carriage fees applied by the courier to your shipment. We have no control over these additional charges as they are levied by the courier. If you have bottles stored here with us please contact us to discuss your options. As of 4th March 2021 the US Whisky tariff of 25% on all Single Malt Scotch and Northern Irish Whiskey has been suspended for four months. View shipping info here.
BREXIT - UPDATE FOR EU CUSTOMERS
The EU and UK Trade and Cooperation Agreement was signed on 30 December 2020. Whist there are some changes for our EU customers there are no additional changes for customers based in the UK or the rest of the world.
For EU customers there will now be zero VAT charge on our services such as buyers premium and shipping with the exception of our UK based long term storage. VAT/Fees will be charged on the goods by local customs within the destination country at the corresponding rate. You will be contacted by the courier or your local customs to pay the VAT/fees applied on your goods prior to receiving your shipment. Please check your local applicable VAT/Fees rate prior to placing bids.
Please check out our terms and conditions fully prior to participating in our auctions. We cannot accept liability for bottles returned to us or destroyed by customs in the event local VAT/Fees are not paid.
EU customers can continue to send bottles to us for submission into auction. However please note UK Spirits duty will be applied upon import at a rate of £28.74 per Litre of 100% alcohol on bottles coming into the UK. As an example a 70cl of 43% alcohol would be charged at £8.65. In addition to this couriers will charge a fee for processing shipments where customs fees are applicable. This fee is approximately £11.50 per shipment although can be higher depending on the value of your shipment. Where fees are applied we will pay these on your behalf to allow the bottles to enter the UK. This will be deducted from your auction winnings.
There may be additional courier charges as a result of Brexit disruption for shipments to the EU, this is out-with our control. Where these apply our logistics team will advise on your shipping quote prior to payment.
There may be some continued disruption at borders and shipping delays and we strongly recommend utilising our long term storage facility for bottles in the short term. Find out more about long term storage here.
Due to import regulations we cannot currently ship to Sweden, Italy, Poland, Croatia, Latvia. Spain and Estonia and there continues to be potential difficulties shipping to a handful of countries within Europe. Please check your local customs regulations and rules on alcohol imports prior to bidding. If you have an outstanding order here with us please contact us to discuss your options.
Customers in Germany please note that whilst we can currently ship to you there are significant customs delays using our standard courier, we can however offer an alternative but this is charged at a custom rate which may be higher than the rates quoted above.
We will continue to update this page as more information becomes available and the situation evolves, please check back for updates.
Best wishes from all at Team SWA.